Napa Front Desk Agent(Part-time)-General Hotels Corporation | Hiring

Position in Napa, CA

Primary Details

• Based in: Napa, CA (our growing Napa office)
• Benefits: This role offers a competitive benefits package.
• Employer: General Hotels Corporation (Hiring in Napa)
• Impactful work with supportive local leadership.
• Position: Front Desk Agent (Based in Napa)
• This role centers on your professional skills within the Hospitality space in Napa.
• Required Experience: Entry-Level.
• Salary: $11-$14/Hour (approx. $16k/Year)
• This Napa-based role is an excellent opportunity for professionals skilled in relevant skills.
• Our General Hotels Corporation team in Napa, CA is growing.
• Benefit from working in Napa, a key hub for the Hospitality industry.

Job Summary

Are you looking to let your hospitality skills shine while you create personable and engaging experiences for guests from all around the world? If so, we might be exactly what you're looking for! General Hotels Corporation has an immediate opening for a Front Desk Agent to join our hotel team! The Front Desk Agent is responsible for providing excellent customer service to guests at our hotel. As a Front Desk Agent, you are the first point of contact for guests and are responsible for ensuring that their stay is comfortable and enjoyable.

Responsibilities

• Greeting guests as they arrive at the hotel
• Checking guests in and out of the hotel
• Answering phone calls and responding to emails
• Assisting guests with any questions or concerns they may have
• Maintaining accurate records of guest information and room assignments
• Handling cash and credit card transactions
• Providing information about hotel amenities and local attractions
• Ensuring that the front desk area is clean and organized

Skills & Qualifications

• Excellent customer service skills
• Strong communication skills, both verbal and written
• Ability to multitask and prioritize tasks effectively
• Attention to detail and accuracy
• Ability to work well under pressure
• Proficiency in using hotel front desk software and equipment
• Basic math skills
• Flexibility to work different shifts, including weekends and holidays

Benefits

• Medical, Dental, and Vision Insurance Options
• Company Paid Life Insurance
• Company Paid Telemedicine
• Supplemental Life Insurance
• 401(k) with company match
• Earned Wage Access (“on-demand pay”)
• Hotel Room Discounts
• Company Paid Employee Assistance Program
• Perks through Benefit Hub
• Generous Time Off Package

General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.