Dispensary Associate - Part Time

Role Based in Mandeville

Role in Mandeville: Dispensary Associate - Part Time Hiring Organization: Trulieve Location: Mandeville, LA Career Level: Junior / Trainee.

Compensation:Benefits: Eligible team members receive standard benefits. Clear growth pathways at our Mandeville office.

Position Scope

This role centers on your professional skills within the Cannabis Retail space in Mandeville.

• This Mandeville-based role is an excellent opportunity for professionals skilled in relevant skills.
• Our Trulieve team in Mandeville, LA is growing.
• Benefit from working in Mandeville, a key hub for the Cannabis Retail industry.

Position Summary

The Dispensary Associate is responsible for guiding a customer on their journey into cannabis by educating them on the benefits and potential side effects. In this role, you will need to be knowledgeable enough to speak to customers about various products and their effects while providing excellent customer service. The primary function of a Dispensary Associate is to facilitate a customer's purchase per State regulations, while providing an exceptional customer experience.

Key Duties and Responsibilities

• Provide exceptional customer service to customers, guests, and coworkers.
• Provide empathy and compassion to patients.
• Provide the TruExperience through elevated patient service standards, behaviors, and product knowledge.
• Assist Managers and Shift Supervisors with returns in accordance with company policy.
• Prepare and process patient orders in a timely and efficient manner.
• Work directly with the leader on duty to enhance the customer experience.
• Assist customers with any product or device issues.
• Maintain a clean and well-stocked workstation throughout the shift.
• Fulfill delivery driver role (requires clean driving record).
• Assist with processing all online orders, including deliveries, in a 2-hour timeframe.

Skills and Qualifications

• High-school diploma or equivalent.
• Must be a minimum of 21 years of age (or a minimum of 18 years of age in CT, PA and WV).
• Prior experience in retail and/or customer service area is a plus.
• Must have prior cash handling experience.
• Must possess a valid driver's license and a clean driving record to fulfill the Delivery Driver role.
• Must be able to pass a comprehensive background record check.

Physical Requirements

• Constantly required to move/traverse throughout entire facility.
• Frequently required to manipulate objects of varying sizes and weights.
• Push/pull objects up to 50lbs; lift/carry/position objects up to 50 lbs.
• Ascend/descend stool/ladder/steps; position self and/or objects at floor level (e.g., crouch, stoop, kneel, crawl).

Work Schedule

Flexible hours depending on store needs. Must be available to work evenings, weekends, and holidays. This position will work up to 25 hours per week.

Trulieve provides equal employment opportunities to all employees and prohibits discrimination and harassment of any type. Salary will be commensurate with experience.